Refund Policy

Kava Coop & Garden LLC Refund Policy

Effective Date: 24 May 2023

Thank you for shopping with Kava Coop & Garden LLC. We strive to provide you with the best products and services. In the event that you need to request a refund, please review our refund policy below:

  1. Refund Eligibility:
    • Items must be returned within five days from the date of purchase.
    • The item must be unused, undamaged, and in its original packaging.
    • Proof of purchase is required.
  2. Refund Process:
    • To initiate a refund, please contact our customer support team at +1 904-646-7880 or quintoncooper@thekavacoop.com.
    • Provide the details of your purchase, including the order number, item(s) to be refunded, and reason for the refund.
    • Our team will review your request and provide further instructions.
  3. Refund Methods:
    • Refunds will be processed using the original payment method.
    • Please allow ten business days for the refund to be reflected in your account.
  4. Contact Information:

Please note that this is a general refund policy. Specific terms may apply based on the product or service you have purchased. For more information, please refer to our Terms of Service.